Contact

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Headquarters

Fort Worth TEXAS, USA

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Working hours

Monday to Saturday: 9 AM – 6 PM Sunday: Closed

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Information

Email: support@jbessie.com

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What payment methods do you accept?

We accept all major credit cards, PayPal, and Klarna for installment payments.

How long does shipping take?

Standard shipping typically takes 5–7 business days. Expedited options are also available at checkout.

How can I track my order?

Once your order ships, you'll receive a tracking number via email.

Can I exchange an item for a different size or color?

Yes, exchanges are available for the same item in a different size or color. Contact us for assistance.

Can I cancel or modify my order?

Orders can be canceled or modified within 2 hours of purchase. Contact us directly for assistance.

What if I receive a damaged or defective item?

If you receive a damaged product, please contact us immediately with photos, and we’ll resolve the issue.